Custom Orders

Before requesting a custom order, please be aware that you will be asked to pay the custom listing fee before I get started on your order. Once purchased you cannot request to have the order canceled as I start working on custom orders immediately.

Do you accept custom orders?

Yes, I do! To request a custom order, please send me a message through Etsy or visit the contact page for other options.

Will you accept my custom order?

It highly depends on what you’re requesting to have made. Here’s a list of information you will need to include in your message.

  • If possible, provide picture examples of what you’re interested in having reproduced in miniature clay form.

  • What you would like to have your clay piece as. For example, just a miniature, charm, necklace, earrings, ornament, magnet, etc.

  • Provide as many details as possible of what you want the piece to look like, such as specific details, colors, size, etc.

  • How many pieces you would like made.

  • Does this order need to be done by a specific time?

How much will my order be?

Custom orders start at $30. Please keep in mind the price will increase or decrease depending on what you’re ordering. I will be calculating a price that covers work time, materials, and shipping costs.

How do I purchase?

If you’re ordering through Etsy, I will have a custom listing made for you to purchase. If you’re only able to pay with Pay Pal, I recommend sending me a message through Etsy.

If you’re ordering through email or Instagram, I will send you a square invoice to your email to purchase.

How long will it be for you to complete my order?

1-6 weeks. Custom orders are my top priority and your item will probably be done way sooner than expected! If you must have an item by a specific time please let me know. Please allow me at least 1-2 weeks to work on your order and be aware that shipping times could also affect the deadline.

Do you accept cancellations, refunds, or returns?

I do not. Once custom orders have been purchased you cannot request to have the order canceled or refunded (as I start custom orders immediately after purchase.) I do not accept returns.

What if my item arrives broken or damaged from shipment?

Please send me a picture of the packaging and the item for proof of damage from shipment. If you do not provide me pictures of the item or packaging, I am unable to issue a refund or send a replacement

If you have any issues with your order or any other questions, please don’t hesitate to send me a message! I’ll be happy to help.